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Technicien en informatique - CANADA

Le rôle principal et habituel du/de la technicien(ne) en informatique au Service de soutien informatique consiste à effectuer des travaux techniques relatifs au fonctionnement d'ordinateurs et de périphériques, de logiciels, d'appareils mobiles ainsi que fournir du soutien technique aux utilisateurs.

Plus particulièrement, le/la technicien(ne) en informatique:
    • apporte un soutien aux différents utilisateurs des technologies de l'information;
    • veille au bon fonctionnement des divers équipements: ordinateurs, imprimantes, etc.;
    • effectue des dépannages techniques (système d'exploitation, pièces matérielles, etc.);
    • effectue le suivi des demandes auxquels il/elle est en charge;
    • rédige la documentation appropriée selon les tâches qu'il/elle effectue;
    • procède à l'inventaire du matériel informatique, incluant la manutention, selon la procédure établie;
    • maintient à jour la documentation des infrastructures, des procédures d'administration, d’installation et de configuration des différentes composantes des réseaux et des serveurs;
    • au besoin, il/elle accomplit toute autre tâche connexe.


Plus de détails / Postuler


Chargé de projet - CANADA

This position is one of commitment, responsibility and impact.

For the past 20 years, Fromagex has grown and solidified its presence in North America as a key distributor for cheesemaking solutions, supplies and equipment. We work as partners with our suppliers and clients to improve product quality and efficiency in dairy plants.

You need to be ready to grow the business, face new challenges and make things happen.

Join the Fromagex team as it keeps generating success through relationships with suppliers and clients.

    • MANDATE
      • Reporting directly to the Project Director, the Project Manager is responsible for supporting the sales team on cheesemaking equipment solution for dairies, then managing the project orders. More specifically, the incumbent oversees the planning, execution and tracking of projects from beginning to end while ensuring that quality requirements and on-time deliveries are met.

        Projects are from stand-alone equipment to fully automatized production line, included equipment such as molds, racks…


    Plus de détails (Toronto) / Plus de détails (Montréal) / Postuler


Technicien service

The technician will be responsible to implement the project into the client environment. In partnership with the manufacturer and the project manager, he/she will participate in the technical study of the equipment or solution and validate the conformity with the local requirement.
At this position, he/she will work on cheese equipment such as cheese vat, fully automated production line or stand-alone machine.
The proposed solutions improve the performance and the quality of our client’s products. They have to be adapted to the needs. Understanding and mastering these interests is at the core of the job.


For the past 20 years, Fromagex has grown and solidified its presence in North America as a key distributor for cheesemaking solutions, supplies and equipment. We work as partners with our suppliers and clients to improve product quality and efficiency in dairy plants.

Join the Fromagex team as it keeps generating success through relationships with suppliers and clients.

  • RESPONSIBILITIES

  • Project Development (pre-project and project):

    · Technical support for the Project Manager
    · Integration of the product in the customer’s environment: Site survey, PI&D implementation, maintenance requirements

    Startup and service:

    · Plan delivery, installation and commissioning with customers and local stakeholders
    · Participate or responsible for the start-up of equipment, solve the stakes to meet performance commitments, Production monitoring, problem solving
    · Establishes service by studying system requirements; ordering and gathering components and parts.
    · Serves existing accounts by analyzing work orders; investigating complaints; conducting tests; resolving problems.
    · Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

  • MANDATE
  • · Proven Field Service experience
    · Ability to troubleshoot, test, repair and service technical equipment
    · English Fluent, French or Spanish is a plus
    · Experience in food industry, cheese industry is a plus
    · Technical degree or certification
    · Significant experience in electromechanical and pneumatic
    · Automation basics
    · Proficient with Autocad, Solidworks or other engineering drawing software
    · Travel in USA, Canada and Europe
    · Ability to work alone and take measured initiatives.
    · Ability to support a remote team




    Plus de détails (Toronto) / Plus de détails (Montréal) / Postuler


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