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Project Manager - USA

This position is one of commitment, responsibility and impact.

For the past 20 years, Fromagex has grown and solidified its presence in North America as a key distributor for cheesemaking solutions, supplies and equipment. We work as partners with our suppliers and clients to improve product quality and efficiency in dairy plants.

You need to be ready to grow the business, face new challenges and make things happen.

Join the Fromagex team as it keeps generating success through relationships with suppliers and clients.

    • MANDATE
      • Reporting directly to the Project Director, the Project Manager is responsible for supporting the sales team on cheesemaking equipment solution for dairies, then managing the project orders. More specifically, the incumbent oversees the planning, execution and tracking of projects from beginning to end while ensuring that quality requirements and on-time deliveries are met.

        Projects are from stand-alone equipment to fully automatized production line, included equipment such as molds, racks…


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Service technician

The technician will be responsible to implement the project into the client environment. In partnership with the manufacturer and the project manager, he/she will participate in the technical study of the equipment or solution and validate the conformity with the local requirement.
At this position, he/she will work on cheese equipment such as cheese vat, fully automated production line or stand-alone machine.
The proposed solutions improve the performance and the quality of our client’s products. They have to be adapted to the needs. Understanding and mastering these interests is at the core of the job.

For the past 20 years, Fromagex has grown and solidified its presence in North America as a key distributor for cheesemaking solutions, supplies and equipment. We work as partners with our suppliers and clients to improve product quality and efficiency in dairy plants.

Join the Fromagex team as it keeps generating success through relationships with suppliers and clients.

  • RESPONSIBILITIES

  • Project Development (pre-project and project):

    · Technical support for the Project Manager
    · Integration of the product in the customer’s environment: Site survey, PI&D implementation, maintenance requirements

    Startup and service:

    · Plan delivery, installation and commissioning with customers and local stakeholders
    · Participate or responsible for the start-up of equipment, solve the stakes to meet performance commitments, Production monitoring, problem solving
    · Establishes service by studying system requirements; ordering and gathering components and parts.
    · Serves existing accounts by analyzing work orders; investigating complaints; conducting tests; resolving problems.
    · Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

  • MANDATE
  • · Proven Field Service experience
    · Ability to troubleshoot, test, repair and service technical equipment
    · English Fluent, French or Spanish is a plus
    · Experience in food industry, cheese industry is a plus
    · Technical degree or certification
    · Significant experience in electromechanical and pneumatic
    · Automation basics
    · Proficient with Autocad, Solidworks or other engineering drawing software
    · Travel in USA, Canada and Europe
    · Ability to work alone and take measured initiatives.
    · Ability to support a remote team




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    Logistics & Warehouse Coordinator - USA

    Do you have excellent verbal and written communication skills, good organizational skills and the ability to assume responsibility for the warehouse?

    You will be in charge of organizing, coordinating and supervising activities related to logistics and transportation from the warehouse to the US customers.
    You will unload inbound shipments and assure the accurate receipt of products against packing lists and BOL into the warehouse and verifying the correct item, lot number, quantity, and condition of material.
    You will be responsible for validating quality control and following FDA as well as HACCP compliance regulations and procedures and you will identify areas for cost savings or process improvement.
    You are able to lift up to 50 pounds and engage in frequent bending, stooping, squatting, pushing and pulling containers.

    Join the Fromagex team, we work in collaboration with our suppliers and customers to increase quality and efficiency in dairy plants.

  • MANDATE

  • - 3 to 5 years experience in warehousing/supervising environment
    - 2 years experience as logistics transport and strong computer skills including a working knowledge of MS Office and labeling machines.
    - Knowing how to work with SAP Business One and speaking French are assets.

    For the past 20 years, Fromagex has grown and solidified its presence in North America as a key distributor for cheesemaking solutions, supplies and equipment. We work as partners with our suppliers and clients to improve product quality and efficiency in dairy plants.

    Is this the new career challenge for you?


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    Customer service representative - USA

    The representative is responsible for customers support, taking their orders, following up the deliveries and do quotations. The customer contact is done by email, phone or occasionally in person when they visit one of our locations.

    For the past 20 years, Fromagex has grown and solidified its presence in North America as a key distributor for cheesemaking solutions, supplies and equipment. We work as partners with our suppliers and clients to improve product quality and efficiency in dairy plants.

    Offer customer support on the website, create and maintain online profiles.
    Answer customers requests like providing documents, samples, prices for custom items or any other problem resolution.
    Proactively contacting clients following precise criteria provided by the sales management.
    Managing our inventory in collaboration with the purchase department using strategies provided by the sales management.
    Occasional assistance to the warehouse clerk and on different internal projects

    Join the Fromagex team, we work in collaboration with our suppliers and customers to increase quality and efficiency in dairy plants.

      • MANDATE
        • - Degree in Marketing or Sales.
          - Knowledge of cheese making industry and techniques at artisanal or industrial level is an asset.
          - Need to work on a computer with different systems like SAP Business One, Office 365 (Teams, Outlook and other), LiveChat and Internet.
          - English spoken and written; French is important asset.
          - Demonstrates initiative, autonomy, resourcefulness and capacity to be self-taught.
          - Ability to make decisions, solve problems.
          - Knowledge of sales techniques, identify customer needs.
          - Good work structure and ability to work under pressure with specific deadlines to meet.
          - Motivation to learn and deepen one's knowledge

          Is this the new career challenge for you?


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    Others

    We are always looking for passionate people. Start the conversation right now by sending your resume to jobs@fromagex.com


    Job openings in Canada

    We also have open positions in Canada